What is NOC? In-house VS Outsourcing

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Indicates "Network Operations Center". This is the central location of a company's servers and network equipment. The NOC can reside on a company campus or in an external location.

Indicates "Network Operations Center". This is the central location of a company's servers and network equipment. The NOC can reside on a company campus or in an external location. Smaller companies and organizations often have an internal NOC, where local technicians manage and monitor servers. Larger companies may have a NOC configuration in a location specifically developed to host server equipment.

Network operations centers, often called data centers, are almost always connected to a high-speed Internet connection. Large NOCs, such as those used by web hosting companies, are often directly connected to the Internet backbone. This offers servers the highest possible bandwidth.

Although NOCs are used by all web hosting companies and ISPs, they are also useful for companies whose services are not connected to the Internet. Many companies use a NOC to manage internal communications, manage employee email accounts, and back up data. Since maintaining an Internet connection is vital for most businesses today, most NOCs are monitored 24 hours a day, 7 days a week, with automatic alerts that alert technicians when they're done. servers or network connections. They are inactive. .

In-house versus outsourcing

The fixed costs of labor and infrastructure to establish an internal NOC, SOC or help desk team are generally too much to cover, while maintaining a profitable and growing business. While fully staffed, it would not be able to move to meet the peaks and valleys of demand, as it prepares to maintain the daily IT activities that need to be done.

Instead, MSP should consider working with a third-party NOC capable of doing most of the technical work to be done in a growing MSP practice. Rather than a cumbersome internal operation, a NOC acts as an extension of the existing MSP workforce, allowing the primary technical staff of an MSP to focus on high value, high return on investment projects.

 

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